When I say the word warranty, I know I hear a general groan of “how boring”. I would rather be reading about an ice cube melting on a hot summer sidewalk than to read about a remodeling warranty. But the reality is, if you buy something you expect it to work and if it breaks (no fault of your own) you expect to get it fixed or replaced. And now, thanks to Amazon that is getting very easy. If you are undertaking a remodeling project, it might be a bit more challenging depending on your warranty. I would encourage you to keep reading to learn the basics of a remodeling warranty.
Here are the most common questions we are asked:
Do I have a warranty?
The simple answer is, maybe. According to Indiana New Home Construction Warranties, “The warranties set forth in Indiana code 32-27-2 are not automatic and are not part of a new home construction warranty unless the builder expressly chooses to include it as a warranty in his construction agreement.”
So, the question is, “What does your Construction Contract Agreement say about warranties?” Be sure you fully understand what your contractor is providing. Is it implied or expressed? There can be a significant difference and you need to know and understand those differences.
How long does my warranty last?
Again, I would first defer to your Construction Contract Agreement. Then secondly, defer to your state law pertaining to longevity. In the State of Indiana, implied warranties are the following:
- 2 Years for Workmanship and Defective Material on Plumbing, electrical, HVAC, Fixtures, Appliances
- 4 Years for Roof and Roof Systems
- 10 Years for Major Structural Defects
Your contractor and your construction contract may state something different, so reading the fine print in these documents should explain your warranty time frames and entitlements.
How do I use my warranty?
Well great question! I can’t speak for all contractors, but if Corinthian provided the product or service and it is not performing as intended, then it would just be a matter of giving us a call and we will deal with the issue. If for some reason we did not provide the product, then it will be a challenge for us to warranty it.
Is it free?
The simple answer is yes, but the more complicated answer is no. To fully understand this question let’s break it down a little. Yes, it is free to use your stated warranty as expressed in your construction contract. This means your contractor is not charging you above and beyond for additional warranty work, if something were to happen. But no, it is not free. Your contractor will incur many potential expenses to address warranty work which is one of the reasons why your contractor cannot provide products free of charge or with no additional markup. As part of his annual budget, your contractor should have planned for warranty work.
Here would be a typical scenario: The contractor provides and installs a kitchen sink faucet. He charges you the labor to install, the cost of the faucet, and his overhead operating cost (his markup). Then, 3 months down the road the faucet begins to drip. You call the contractor who comes out and confirms the faucet is dripping. He had previously installed it according to manufacturer’s specifications, so the dripping is no fault of his own. He has the manufacturer provide a new faucet. The contractor removes the old faucet and installs the new one, all at no new expense to you. His overhead costs are typically what pays for this type of work. This is your “peace of mind” or “insurance policy” or “warranty” – whatever you want to call it to make sure your project and products will be in good hands if something were to go wrong.
So, know your warranty and sleep peacefully!